Community Manager
Full job description
This is a remote role for a community manager (Volunteer). This remote role offers you the opportunity to gain hands-on experience.
The ideal candidate will have a passion and knack for creating engaging content, and the ability to manage our online presence effectively.
Key Responsibilities:
Community Engagement and Management:
- Develop strategies to grow and engage the community.
- Foster a positive and supportive atmosphere.
- Moderate discussions and manage user content.
Content Creation and Curation:
- Create and share engaging content, including daily Instagram reels and stories.
Communication and Support:
- Act as the main contact for community members, addressing their questions and feedback promptly.
- Provide excellent customer service and support.
Monitoring and Reporting:
- Prepare regular reports on community activities and growth.
Crisis Management:
- Manage community issues and crises promptly and professionally.
- Develop crisis management plans to protect the community and brand reputation.
Knowledge Sharing and Education:
- Create resources like FAQs, guides, and tutorials for community learning.
Innovation and Improvement:
- Continuously seek ways to improve community engagement and satisfaction.
Job Type: Part-time
